One of the key selling points for ticketing app Dice has always been its promise not to charge booking fees for its mobile tickets. Now the company has changed its policy, and has been explaining the decision to customers after a Twitter spat with British band Shame made it public.
“Everyone’s favourite ‘no booking fees’ vendor @dicefm have slyly added a 10% booking fee to shows costing above £10, we knew absolutely nothing about this,” tweeted the band on 9 February.
A few days later, Dice MD Russ Tannen published a response on Medium for customers.
The post No-booking-fees ticketing app Dice now adds booking fees appeared first on Music Ally.
